Loading images...

QRHotels

Dealing in All Hotels Aspects : Consultancy, Partnership, Training & Development
Subscribe

Archive for the ‘Uncategorized’

CK Hotel

December 09, 2015 By: admin Category: Uncategorized

Hotel Cisarua

December 09, 2015 By: admin Category: Uncategorized

Kapuk

December 07, 2015 By: admin Category: Uncategorized

dgreen

December 07, 2015 By: admin Category: Uncategorized

January 14, 2012 By: admin Category: Uncategorized

Lecturing at Petra University (Surabaya), Faculty of Economics: Hotel & Tourism.

Apart from formal schools, professional courses had played a broad spectrum to his knowledge:

Leadership Development (Westin University, Seattle – USA), English Language (Cambridge University), Military Ergonomics (Center Development of Armed Forces), Occupational Health & Safety (Center of Hygiene and Health), Industrial Pollution     Control, Job Evaluation Study, Basic Management Study, Hygiene & Food Nutrition Course;

Also Fire & Safety Hazard at NFPA (USA), Safety & Health Assistant Inspector Certification, and Marketing –Export Course by UN-CTAD/GATT Diploma.

Further, due to his expertise he was invited in several occasions to be key speaker such as on

  • Competency and Skills by Hotel Human Resources Manager Association
  • National Symposium on Development of Hospitality Education
  • Standardization based on competency for Indonesian Air Cabin Association
  • Bidakara Group: Supervisor development and Executive career path
  • Group Metropolitan Land: 1. Supervisor y + 2. Managerial development
  • Hotel Human Resources towards AFTA 2003 (for public), Jakarta
  • Anticipation the Globalization 2003, AMSM, Surabaya, Jawa Timur
  • Human Resources towards Globalization, Seattle, USA

Professional organization he joins is IAPINDO (Ikatan Ahli Perhotelan Indonesia), where he is appointed to be the Secretary General.

January 14, 2012 By: admin Category: Uncategorized

QUALITY RESULTS HOSPITALITY (QR)

 are tailored to meet the needs of all types of hotel operations, large and small, and are geared to meet the demand of the particular market place in which the hotel operates.

While many hotel management companies operate in the Asia / Pacific market place, some of which are major international chains with attendant high overhead costs, QR is in the unique position of offering operational services with the full back-up facilities. Yet, by maintaining a lean core of seasoned professionals, it is able to keep costs to a minimum thus resulting in further cost-savings to owners and developers alike.

QR is unique in the services it offers. QR is in the position to offer management services as well as any independent hotel currently not affiliated with any international brand. In addition, QR has the flexibility to enter into lending their professional management expertise to the operating of hotels while providing hotel ownership with a voice in management decisions, and a share of management fees.

Because the founders of QR come from different disciplines of the hotel business, QR is in the unique position of being able to provide an in-depth knowledge of hotel development and operations, marketing and human resources management to the hospitality industry. We understand the critical relationships between financial, economic, management and operations elements in structuring the development of economically viable hotel project.

COMPANY PHILOSOPHY

Recently created our company is committed to providing colleagues from the International Hospitality Industry with all aspect of Hotel Management which includes Operational Aspects: Front and Back of the house.

Human Resources and Training Support is considered one the critical part of this industry because hotel operations only can be performed by ‘people’ and can not be replaced by machineries.

Whilst no professional business can fail to place profitability amongst its objectives, none can expect to move forward without an absolute commitment to quality standards.

It is this commitment to quality, which is our primary objective – a commitment in operating our business in the most ethical and professional manner possible, a philosophy consistent with the high operational standards of today’s hotel industry leaders.

Operating to the highest standards of professionalism and discretion we believe that quality interpersonal relationships, objective and constructive counseling combined with appropriate training program assists the process of employees motivation, quality standards delivery and profitability.

Unlike many of our competitors we have a proven international hospitality both  operational and human resources background as well as expert in practical knowledge and managerial aspects.

Having first hand knowledge of clients and their operation is a positive advantage . . . . .

Being able to understand, assimilate and easily integrate into both political and cultural environment in which they operate is definitely a plus!

January 14, 2012 By: admin Category: Uncategorized

Pelatihan & Pengembangan sumber daya:

Dilatar-belakangi pengalaman para pendiri lebih dari 20 tahun berkarya dalam industri ini, khususnya dalam meningkatkan mutu layanan, maka kami tawarkan berbagai pelatihan, seminar & kursus bagi semua tingkat operasionil dari supervisor sampai manajemen; antara lain: ‘Program Sequence of Service’ yang akan membantu para Managers untuk mengidentifikasi urutan setiap tugas dalam memberikan layanan.

Selanjutnya untuk konsistensi, program-program seperti: ‘Train the Trainer’, ‘Hospitality Trainer’ akan memberi pelatih ketrampilan dan pengetahuan untuk melatih kelompok lebih kecil.

Khusus Food & Beverage, kami menyediakan program sanitasi & pengamanan makanan, penanganan minuman maupun stewarding.

 Professionalisme berdasar Kompetensi

* Panduan Hospitality Credentialing

mempersiapkan pengembangan sistim standarisasi keahlian, sertifikasi dan akreditasi untuk memenuhi kekurangan tenaga terdidik.

* Panduan Industri Hospitaliti

menyajikan pengetahuan praktis agar jelas bagi pemilik, pengelola maupun Manejer mengenai operasionil usahanya.

  Pengembangan Produk

Industri hospitaliti bagaimanapun secara terus menerus melakukan inovasi agar dapat bersaing dalam ekonomi global ini.

Kami akan mendukung untuk inovasi ini sebelum dilemparkan kepasar.

  Bantuan Manajemen

Menghadapi persaingan usaha dalam ekonomi global, profesionalisme sangat memegang peran utama untuk mencapai taget sesuai business plan.

Dalam banyak kegiatan usaha, khususnya menyangkut layanan umum maka tenaga saja tidak cukup, tetapi peran pakar serta mata-rantainya akan menjamin tercapainya hasil usaha yang maksimal.

Jasa-jasa lain

Kami dapat menyesuaikan (tailor-made) sesuai dengan keperluan perusahaan / permintaan seperti: Training Needs Analysis, dsb.

3

January 09, 2012 By: admin Category: Uncategorized

Phase III :
details the steps we will undertake in business and marketing planning.
Business Philosophy
Establishing the trading goals of the hotel and business philosophy that will apply to all deals related to the project.
Economic and political Operating Climate
A detailed review of prevailing economic and political situation of the destination where the hotel operates and other industry in general. This includes government policies vis-à-vis travel industry, economic development plans, etc.
Marketing and Pricing
An outline of the main marketing strategies used to position and sell the hotel. Pricing strategies will be derived from this marketing analysis.
Business Plan
The business goals, philosophy, economic and political climates, key marketing and pricing strategies, will be detailed in the business plans focusing on:
• Marketing and Sales
• Food and Beverage
• Operations
Phase IV:
covers actual pre-opening period, all aspects of operations, human resources and marketing, where business plans are executed.
Pre-Opening Schedules / Critical Path
A comprehensive and detailed listing of all areas of operations, human resources and marketing, and their timings of launches etc. will be drawn.
Recruitment
Recruitment of all key staff in early pre-opening stage, leading to full recruitment as required in the manning guide.
Training
Training Programs will be established simultaneously with each stage of recruitment.
Purchasing
Professional supervision and execution of all pre-opening purchasing required, including setting up purchasing systems.
Pre-Opening Marketing
This covers pre-opening advertising in key source markets and supported by public relations activities in market as well as local community.
Pre-opening sales activities (completed with collateral such as brochures, posters, flyers, etc) will also be activated in key markets, relevant trade and road shows as per marketing plan.
Phase V :
This Phase involves the ongoing operation of the hotel that entails preparing annual business plans and full budgets in consultation with the owner.

3. Marketing Service
QR has a division that specializes in travel-related services marketing, and has extensive experience in hospitality industry, QR also maintains experienced sales unit with extensive affiliations with travel industry in the Asia / Pacific region. Clients can avail themselves of fully-dedicated sales and marketing organization, this means QR will acquire clients’ identity office for any sales and marketing efforts.
QR Marketing Advantage
QR can deliver more sales and marketing service to its clients at a lower cost.
QR has extensive networks in the Asia/Pacific region and is able to reach agents and key industry personnel to sell clients products.
QR is expert in advertising and promoting hotels through consumer media, trade media and direct mail.
QR maintains a list of over 300 wholesalers, tour operators and travel agents.
QR knows how to obtain maximum impact on clients through public relations through a carefully orchestrated program of press releases and events
QR makes assure clientele receive frequent and positive media attention.
QR maintains a press list of over 300 trade and selected consumer media in the Asia/Pacific region as well as Europe.
QR also has a network of sales agents throughout the Asia/Pacific region that will provide necessary client and maximize call opportunities.
4. Other Hotel Services
Manpower Development
QR Hotels training programs, either pre-opening, refreshing or upgrading, are professionally tailored to meet the operational standard of each individual hotel.
In-House Consultation Services
Assisting and advising the Hotel Managers and Owners in implementing service improvement and cost efficiency programs, encompassing
(1) Operation Efficiency
(2) Cost-Control
(3) Marketing / Business Plan
(4) Administration & Financial Management
(5) Human Resources Development
Reservations, Representation and Franchising.

PRE-OPENING TECHNICAL ASSISTANCE

SCOPE OF WORK
QR Hotels, will make available its experience and know-how in designing and planning of the hotel, thereby provides the Owners with comprehensive assistance in the development phase of the hotel.
The service shall comprise advice to the Owner on:
Stage I Project Planning & Design:
– Architecture,
– Interior Design,
– FF & E,
– M & E,
– Art Work,
– Etc.
Stage II Project Monitoring & Coordinating:
– Construction,
– Installation,
– Etc.
Stage III Preparation for Opening:
– Budget,
– Forecast,
– Training Program,
– Etc.

DURATION:
From the signing of the agreement usually at the earliest stage of the project development, until the complement of the project as per schedule mutually agreed upon.

FEE & CHARGES:
Professional fee:
Based on the project value or total number of rooms.

next Fajar Suryawan

January 08, 2012 By: admin Category: Uncategorized

2001 -2002       Bali Gardenia Hotel                                  Bali, Ina

Sales Manager

  • Updates the future demand and trend to hotel
  • SWOT  & competitive analysis
  • Evaluate and improved the spending efficiency and impact of marketing expenditure

2000 – 2001                 Pacific Cigar Co Ltd.                     Bali, INA

Branch Wholesale

  • Increased efficiency and training system for wholesale and retail market
  • Building image and lifestyle of Cuban Cigar as a sole distributors of Asia pacific
  • Motivating wholesale staff/ operator with people skills and know how  in maintaining cigar as luxury items
  • Organizing event  for  local sales and promote fascinating events
  • Do quality control for product, temperature and performance of cigar  in humidor

1998 -2000    Finna Golf & Resorts.                           Malang, INA

Asst  F&B Manager

  • Increased efficiency and training system for staff
  • Maintain calendar event as a function coordinator.

The Westin Surabaya Hotel  (Starwood Hotels)

F&B Outlet Manager (Pavilion and Tang Palace)

Do Quality service and performance

The Surabaya Equator. As Night Manager

  • Controlling and supervise Night Operation
  • Handling emergency a

1994-1995       Rotisserie AU CAFIGNON la Chaux de Fonds, CHA

Cook

  • Meal set up and kitchen operation for 312 sitting capacity with 1.5% turnover
  • Creating cycle Menu for Summer, Fruhlings, Winter  and Terrace
  • Prepare, cook  and design for  Fine Dining, Coffee shop and Bar snack
  • Menu engineering, Setting cost and cost controlling.

OTHERS

  • Mexican Food Festival ; 1st prize 1993
  • Nidwalden Cantonal Asian Food Festival, Stansstad Switzerland 1994
  • The Westin Surabaya Hotel; Pre opening Team 1996
  • Familiar in Windows 98, XP; Microsoft Office 97, 2000, 2003 & 2007
  • Language: Indonesian and English. And knowledge of German and French
  • Former Chairman of Mercedes Benz Club Bali

 

Philosophy

December 31, 2011 By: admin Category: Uncategorized

THE  HOTELIERES

When five hoteliers – Ilie G. Wantah, Ardi Suwardi, Airlangga Soedibjo, Fadjar Suryawan and Bramwell Pearce – with a cumulative total of ‘106’ years working experience in the development and management of hotels in the Asia / Pacific region decided to leave the corporate environment of international chain hotels, where each of them worked for more than 16 years and become entrepreneurs, it was welcomed by owners and developers with great enthusiasm. Hotel developers and operators face unprecedented choices and challenges in today’s market place. Aggressive development in recent years has created a wide range of new hotel and resort products. Hotel financing is increasingly difficult to obtain, and hotel management and development experience is becoming diluted.

These elements have made development decisions in the hospitality industry more difficult than at any time in the past. What to build, where and when, hinge on a multitude of inter-related factors, which determine whether a project will be economically viable. Professional services offered by

QUALITY RESULTS HOSPITALITY (QR)

 are tailored to meet the needs of all types of hotel operations, large and small, and are geared to meet the demand of the particular market place in which the hotel operates.

While many hotel management companies operate in the Asia / Pacific market place, some of which are major international chains with attendant high overhead costs, QR is in the unique position of offering operational services with the full back-up facilities. Yet, by maintaining a lean core of seasoned professionals, it is able to keep costs to a minimum thus resulting in further cost-savings to owners and developers alike.

QR is unique in the services it offers. QR is in the position to offer management services as well as any independent hotel currently not affiliated with any international brand. In addition, QR has the flexibility to enter into lending their professional management expertise to the operating of hotels while providing hotel ownership with a voice in management decisions, and a share of management fees.

Because the founders of QR come from different disciplines of the hotel business, QR is in the unique position of being able to provide an in-depth knowledge of hotel development and operations, marketing and human resources management to the hospitality industry. We understand the critical relationships between financial, economic, management and operations elements in structuring the development of economically viable hotel project.

COMPANY PHILOSOPHY

Recently created our company is committed to providing colleagues from the International Hospitality Industry with all aspect of Hotel Management which includes Operational Aspects: Front and Back of the house.

Human Resources and Training Support is considered one the critical part of this industry because hotel operations only can be performed by ‘people’ and can not be replaced by machineries.

Whilst no professional business can fail to place profitability amongst its objectives, none can expect to move forward without an absolute commitment to quality standards.

It is this commitment to quality, which is our primary objective – a commitment in operating our business in the most ethical and professional manner possible, a philosophy consistent with the high operational standards of today’s hotel industry leaders.

Operating to the highest standards of professionalism and discretion we believe that quality interpersonal relationships, objective and constructive counseling combined with appropriate training program assists the process of employees motivation, quality standards delivery and profitability.

Unlike many of our competitors we have a proven international hospitality both  operational and human resources background as well as expert in practical knowledge and managerial aspects.

Having first hand knowledge of clients and their operation is a positive advantage . . . . .

Being able to understand, assimilate and easily integrate into both political and cultural environment in which they operate is definitely a plus!